Country Collection Silver Surfers
Silver surfers is a term used to describe an older person who spends time using the internet. At Country Collection we recognise that our website visitors are all individual and have different interests, opinions and abilities when it comes to surfing the web.
One thing most silver surfers have in common is that they seek quality products online, are loyal to brands that look after them and offer excellent customer service. We want your online experience to be as silver surfer friendly as possible.
The website offers an additional way to view our products for those who perhaps no longer wish to receive a printed paper catalogue through the post.
Others still enjoy receiving the mail order catalogue. But choose to transact online rather than over the telephone or by post. However, you choose to shop we want to make sure that your experience is a good one when purchasing women's country clothes.
We have tried to ensure that the font types, colours and backgrounds we use on our website are clear and easy to read and that the pages are not over cluttered so when searching for your clothes for ladies you can easily access the garments instantly.
We allow you to search for the product by inputting the product code or product name from the catalogue in the search box, or alternatively you can search for products by garment type.
This type of search can be filtered in many ways in order to refine your selection such as style, design, colour, size, fit, material and price. These filters help you to only see the products that meet your criteria and get to your specific senior ladies clothing item faster.
The beauty of shopping online for older women's fashion with us, is that the stock feed is refreshed regularly throughout the day. And, therefore, you have clear visibility of whether the item you want is in stock.
We offer a live chat facility. To customers who wish to type and ask a question to one of our customer services team. Or for anyone having technical difficulties or who may want to speak directly to our very knowledgeable staff. Our telephone number is always clearly displayed should you wish to speak directly to one of our customer service representatives. Our returns policy is very clear, and we offer free returns. So silver surfers can shop with confidence knowing that they can return their product should it not meet their needs.
You will receive an email confirmation once you have placed your order. And follow up emails to advise you of when your order has been despatched. Along with tracking number should you wish to trace your delivery through the Royal Mail service.
We hope that our online services are meeting your needs but equally, always welcome any suggestions on how we may improve, so please feel free to send us an email with any thoughts you might have on how we could make your experience even better.
You can also follow us on Facebook, Twitter and Instagram. If you enjoy using social media, we would love to see you liking and following our page.
