Delivery Information

Postage and Delivery 

Mainland UK

Royal Mail tracked 48 – delivery arrives in 2-3 working days. £5.50 

Royal Mail tracked 24 – orders placed by 2pm Monday-Friday will be sent out the same day on a first class service, arriving in 1-2 working days. £8.50 

Royal Mail special delivery guaranteed – orders placed by 2pm Monday-Friday will be sent out the same day special delivery, guaranteed to arrive with you the next working day by 1pm (excludes bank holidays). This service will require a signature on delivery. £10.00 

Royal Mail local collect – delivery arrives in 2-3 working days. Select your local post office collection point to pick up at your convenience. £5.50 

Royal Mail overseas – delivery arrives in 7-10 working days. £20.95 

EU (countries serviced by Royal Mail delivery duty paid only) 

ROW (additional tax and duties levied on import may be payable on receipt. Please note these charges are the responsibility of the customer). 

Overseas customers wishing to purchase non clothing products should call prior to placing their order for delivery charges. 

Postage charges cover the cost of despatching goods to you and insure you against any deliveries or returns lost in transit. 

UK orders only please include an additional £3.50 per product for any products displaying the heavy item surcharge symbol. 

Tracked UK delivery – all orders are shipped on a trackable service. You may track your parcel using the Royal Mail tracking service once shipped. You will receive your tracking number via a text message or email (providing you have supplied us with contact details). 

If for any reason your order is not in stock, we will contact you to advise when you can expect to receive your purchase. 

Free and Easy Returns 

Returning your purchase couldn’t be easier. We enclose a FREEPOST RETURN LABEL with all UK orders. Simply affix the label to your parcel and hand in at any post office. 

 Royal Mail offer a parcel pick-up from home service for any of your returns should you be unable to visit the post office. For more information on how to take advantage of the service please visit send.royalmail.com/collect/youritems where you can arrange for your parcel to be collected at a convenient time for you. 

No Time Limit Product Guarantee

If at any time during its lifetime, an issue arises with the quality of the product please return it to us for an exchange or immediate refund in full (UK only).