UK Tracked Delivery
including Channel Islands - £5.50 (5 Working Days)
UK Premium postage:
£3 additional cost = £8.50 orders placed by 3pm Monday - Thursday will be sent 1st class on the same day and will arrive (1-2 Working Days)
European countries - £20.95
Rest of the world - £20.95
Home and Gift – An additional £3.50 will be charged for items displaying the heavy item surcharge symbol “Symbol”
Free UK Returns
Please click here to view our full returns policy
UK Tracked Delivery
including Channel Islands - £5.50 (5 Working Days)
UK Premium postage:
£3 additional cost = £8.50 orders placed by 3pm Monday - Thursday will be sent 1st class on the same day and will arrive (1-2 Working Days)
European countries - £20.95
Rest of the world - £20.95
Home and Gift – An additional £3.50 will be charged for items displaying the heavy item surcharge symbol “Symbol”
Free UK Returns
Please click here to view our full returns policy
In general your products are reliable and arrive promptly after being ordered. Impossible to say how well they will serve until they have been in use for some time.
★★★★★Christina Nicholson Barnett
I am very satisfied with your service. Orders are sent promptly and there is no problem with returns and refunds.
★★★★★Fiona
I bought a skirt for my mother who needed an elasticated waisted skirt. This came very promptly. The colour and fit are perfect and she is very happy and now looking at the catalogue for more purchases!
★★★★★Bronwen Percival
First time I have ordered from Country Collection. Extremely pleased with their products and service. Ordering online was without complications and order came very quickly. Will definitely use them again.
★★★★★Sarah Harrison
Disappointing to hear that the navy leisure trousers will not now be available until the end of March but impressed by the fact that you sent me a letter to explain the reason for the delay.
★★★★★Mrs j keen
I have no complaints about the service from country collection. Would and will shop with them in the future.
★★★★★Anthony Winwood
Shopping at country collection was easy service was excellent and also the return and refund was also very quick.
★★★★★Mrs Graham
Ordering was easy. I would like a better choice of sizes in tops rather than just M for medium etc. An overlap of sizes would be better ie 12/14 then 14/16 etc. I ordered a pack of towels which were on back order. They have arrived and I had emails to keep me informed.Prior to that a jersey top, ordered with the towels, came within a few days by Royal Mail. A previous order of a nightie was good value and the size was spot on.
★★★★★Margaret Roberts
The items I bought are lovely, beautiful colours, but I think I am lucky to have them. The bag they came in was totally split open on one side and how everything stayed in, I have no idea. The opposite side of the bag had been sellotaped - maybe a stronger bag might be the answer? I really think I was lucky this time.
★★★★★Jane Gregory
Some confusion because you said the blouse, which was out of stock, would be dispatched later. In the event I had to chase you up and then both items came together. This was not as fast as the delivery schedule I am used to from other suppliers
FREE UK Standard Delivery when you spend £60 or more FREE Returns