Merino Turquoise Short Sleeve Crew Ladies Jumper

Thank you very much for sending this order in a timely manner. I cannot wait to wear it for the first time. The colour is just what I had been looking for - so lovely and bright.

Disappointing to hear that the navy leisure trousers will not now be available until the end of March but impressed by the fact that you sent me a letter to explain the reason for the delay.

I am so pleased to have found this company. Their items were just as described. The ordering was straightforward and the delivery arrived when promised.

I am a regular customer of Country Collection as I find the service is excellent and you only have to wait a few days for your item to be delivered.

Easy to order on the website. The walking shoe size I ordered weren't available but it stated there would be a wait. Customer service contacted me to say there was a delay in delivery which was very helpful.

Easy, straightforward ordering system. It's great that delivery and returns are free. The garments arrived very quickly after ordering. A pleased customer.

In general your products are reliable and arrive promptly after being ordered. Impossible to say how well they will serve until they have been in use for some time.

Easy to place order and swift delivery unfortunately this time item was not suitable easy to return via post office awaiting confirmation of receipt and payment return

Ordering was easy. I would like a better choice of sizes in tops rather than just M for medium etc. An overlap of sizes would be better ie 12/14 then 14/16 etc. I ordered a pack of towels which were on back order. They have arrived and I had emails to keep me informed.Prior to that a jersey top, ordered with the towels, came within a few days by Royal Mail. A previous order of a nightie was good value and the size was spot on.

Very easy to negotiate the website and placing an order is very straightforward with multiple payment options. Goods are always delivered swiftly and well packaged. If a refund is needed, returning is easy. My only concern is that very occasionally my refund is issued via a cheque . Unfortunately I am not always able to use the scan option and therefore have to visit my bank to pay in.