Quilted Showerproof Padded Jacket

Fits perfectly although ordered size smaller than I normally take. Love the colour. Service is very good with this company and always reply to an email regarding an item.

Fits perfectly although ordered size smaller than I normally take. Love the colour. Service is very good with this company and always reply to an email regarding an item.

I am so pleased to have found this company. Their items were just as described. The ordering was straightforward and the delivery arrived when promised.

The Pewter Hare Brooch is beautiful, the detail is great and it looks good on my cardigan. I have had some lovely comments about it already! The delivery was quick and the item was well packed so I am very happy with the Country Collection service!

In general your products are reliable and arrive promptly after being ordered. Impossible to say how well they will serve until they have been in use for some time.

I bought a skirt for my mother who needed an elasticated waisted skirt. This came very promptly. The colour and fit are perfect and she is very happy and now looking at the catalogue for more purchases!

Easy to place order and swift delivery unfortunately this time item was not suitable easy to return via post office awaiting confirmation of receipt and payment return

Ordering was easy. I would like a better choice of sizes in tops rather than just M for medium etc. An overlap of sizes would be better ie 12/14 then 14/16 etc. I ordered a pack of towels which were on back order. They have arrived and I had emails to keep me informed.Prior to that a jersey top, ordered with the towels, came within a few days by Royal Mail. A previous order of a nightie was good value and the size was spot on.

Very easy to negotiate the website and placing an order is very straightforward with multiple payment options. Goods are always delivered swiftly and well packaged. If a refund is needed, returning is easy. My only concern is that very occasionally my refund is issued via a cheque . Unfortunately I am not always able to use the scan option and therefore have to visit my bank to pay in.

Country Collection clothes are well made and very good quality. The customer service is good, although the delivery delay can be frustrating when advertised goods are out of stock . I value the free returns service.