Cotton Dina Wave Affect Jumper

Shopping at country collection was easy service was excellent and also the return and refund was also very quick.

I bought a skirt for my mother who needed an elasticated waisted skirt. This came very promptly. The colour and fit are perfect and she is very happy and now looking at the catalogue for more purchases!

Easy to order on the website. The walking shoe size I ordered weren't available but it stated there would be a wait. Customer service contacted me to say there was a delay in delivery which was very helpful.

Disappointing to hear that the navy leisure trousers will not now be available until the end of March but impressed by the fact that you sent me a letter to explain the reason for the delay.

I’m new to your brand so still experimenting with sizes I bought a dress size 10 very loose and trousers size 10 and they were very ‘neat’

Ordering was easy. I would like a better choice of sizes in tops rather than just M for medium etc. An overlap of sizes would be better ie 12/14 then 14/16 etc. I ordered a pack of towels which were on back order. They have arrived and I had emails to keep me informed.Prior to that a jersey top, ordered with the towels, came within a few days by Royal Mail. A previous order of a nightie was good value and the size was spot on.

Country Collection clothes are well made and very good quality. The customer service is good, although the delivery delay can be frustrating when advertised goods are out of stock . I value the free returns service.

I find looking at all the prints in the catalogue exhausting but love the plain generously cut and choice of length products

Some confusion because you said the blouse, which was out of stock, would be dispatched later. In the event I had to chase you up and then both items came together. This was not as fast as the delivery schedule I am used to from other suppliers

The items I bought are lovely, beautiful colours, but I think I am lucky to have them. The bag they came in was totally split open on one side and how everything stayed in, I have no idea. The opposite side of the bag had been sellotaped - maybe a stronger bag might be the answer? I really think I was lucky this time.